
Tips for Building Strong Relationships with Your HOA Board
June 11, 2025Money troubles rarely announce themselves with much notice. Savvy board members and concerned homeowners who understand these financial danger signals can spot potential problems early. Taking action at the first hint of trouble often prevents small financial hiccups from escalating into full-blown community emergencies that affect everyone’s investment.
The Budget Doesn’t Match Reality
When actual spending repeatedly strays from budgeted amounts, something’s amiss. Sometimes the explanation proves innocent enough—perhaps an unexpected cold snap drove heating costs skyward, or a sudden plumbing emergency demanded immediate attention.
However, persistent variances might indicate deeper problems:
- Outdated budgeting practices that ignore inflation or rising service costs
- Deliberate underbudgeting to avoid necessary assessment increases
- Sloppy accounting practices or insufficient oversight
- In the worst cases, misappropriation of community funds
Smart board members investigate when actual expenses consistently exceed budgeted figures by more than 10%, especially when these discrepancies affect multiple line items.
The Reserve Fund Keeps Shrinking
Reserve accounts function as community savings accounts earmarked for inevitable big-ticket expenses like roof replacements, pavement repairs, and major mechanical systems. Healthy associations typically maintain reserves at roughly 70% of the amount recommended in their professional reserve studies.
Danger lurks when reserves dip significantly below this threshold. Many boards face pressure to keep monthly assessments artificially low, resulting in chronically underfunded reserves. Eventually, this short-sighted approach backfires when major components fail and no money exists for replacement.
Even worse: some desperate boards raid reserve funds to cover operating shortfalls—a financial maneuver akin to using retirement savings to buy groceries.
Homeowners Stop Paying
Rising delinquency rates spell trouble for even well-managed associations. When assessment payments slow to a trickle, cash flow problems quickly follow. Most financial professionals grow concerned when delinquencies exceed 5% of total assessments.
Several factors might drive increasing delinquency:
- Economic downturns affect the broader community
- Assessment increases perceived as excessive or unjustified
- Deteriorating property conditions reduce owner commitment
- Ineffective collection policies or inconsistent enforcement
- Internal board conflicts undermining community confidence
Whatever the cause, prompt attention proves essential before the problem compounds itself.
Financial Reports Arrive Late—Or Not At All
Timely financial reporting forms the backbone of association fiscal health. When monthly financial statements consistently arrive weeks or months late, questions naturally arise about what might be happening behind the scenes.
Watch for these troubling patterns:
- Financial packages are perpetually “in progress” long after the month-end
- Incomplete information that obscures the complete financial picture
- Changing formats that make month-to-month comparisons difficult
- Defensive responses when board members request clarification
- Management blaming “software issues” or “staffing problems” month after month
Professional management typically delivers complete financial packages—including income statements, balance sheets, and delinquency reports—within three weeks after month-end. Persistent delays often mask deeper problems.
More Money Goes Out Than Comes In
Simple arithmetic dictates that associations cannot indefinitely spend more than they collect. Yet many boards fall into this trap, operating at a deficit month after month while hoping for a financial miracle.
This unsustainable approach eventually forces difficult choices: significant assessment increases, service reductions, deferred maintenance, or reserve fund depletion. Prudent boards adjust course before reaching this breaking point, making incremental assessment adjustments that maintain fiscal balance.
Special Assessments Become Normal
Occasional special assessments address truly unexpected circumstances or correct historical underfunding. However, associations requiring repeated special assessments likely suffer from fundamental financial planning failures.
Homeowners face hardship when HOAs use short-notice financial band-aids requiring substantial funds.
Vendors Start Complaining
Late payments damage vendor relationships and generate unnecessary late fees. When service providers begin demanding payment upon delivery, requiring deposits, or refusing service, the association’s financial reputation suffers.
Reviewing accounts payable aging reports reveals whether these vendor concerns reflect genuine cash flow problems or administrative inefficiency.
Financial Controls Seem Like Afterthoughts
Strong associations implement robust financial safeguards, such as dual signature requirements, competitive bidding, careful contract review, and regular financial audits. These controls don’t indicate distrust; they protect everyone involved by preventing mistakes and removing temptation.
Healthy financial controls include:
- Required multiple signatures for checks above established thresholds
- Competitive bidding for significant contracts and projects
- Separation of financial duties among multiple individuals
- Written policies governing expenditure approval and documentation
- Regular review of bank statements and reconciliations by board members
When these safeguards disappear or are never established, the door opens to potential financial irregularities.
Professional Financial Guidance Seems “Too Expensive”
Associations pinching pennies by avoiding professional financial oversight often end up paying dollars to correct resulting problems. Regular reviews or audits conducted by certified public accountants with community association experience provide essential verification that financial practices meet appropriate standards.
Banking Practices Raise Questions
Proper association banking requires designated accounts used exclusively for association business, with appropriate signature authority limited to current board members or authorized management personnel. Irregular banking practices—commingled funds, personal accounts used for association business, unauthorized signatories—create unnecessary risk and complicate financial tracking.
Regular bank reconciliations provide essential verification that recorded transactions match actual account activity. Skipping this fundamental accounting practice virtually guarantees problems will go undetected until they grow severe enough to cause visible disruption.
Neighborhood Management Inc.: Your Partner in Financial Health
Spotting warning signs represents just the beginning. Addressing underlying financial issues requires expertise and systematic approaches that many volunteer boards struggle to implement alone.
Neighborhood Management Inc. brings over two decades of experience helping community associations establish and maintain financial health through:
Effective HOA financial management requires:
- A comprehensive evaluation of current financial systems and controls.
- Thorough and tailored reporting practices for each community.
- The development of realistic budgets and sustainable reserve funding.
- Effective collection policies balancing compassion and fiscal responsibility.
- Board training focused on practical financial oversight.
Don’t wait for minor concerns to escalate into full-blown crises. Contact the financial specialists at Neighborhood Management Inc. today to arrange a confidential evaluation of your association’s financial practices.
Your community deserves nothing less than fiscal health backed by professional expertise and proven systems.
For more information about Neighborhood Management’s approach to community association management, call 972-359-1548 or visit NeighborhoodManagement.com.